What is considered fraud?
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The overwhelming majority of DIRECTV's customers provide us with truthful and complete information to establish and maintain DIRECTV service. Unfortunately, we have discovered instances in which individuals have used false information about their identity, fraudulent payment methods, the location of their receiving equipment, or the need for new access cards. We investigate such abuses and take appropriate actions, including pursuing DIRECTV's claims against individuals who access our service without proper authorization by or payment to DIRECTV. These claims may include civil litigation and/or forwarding investigations to law enforcement.
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What are access cards?
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The access card is a plastic card approximately the size of a credit card that is distributed to customers either together with the receiving equipment or separately. Software contained in the access cards controls the receipt of DIRECTV programming. When a customer buys a satellite system with an access card from an authorized retailer, the customer is committing to subscribe to DIRECTV programming. After the purchase and installation of the equipment, the customer must contact DIRECTV to choose a programming package and to provide a method of payment. After the customer selects a package, DIRECTV will activate the access card, providing the customer with access to the selected programming and the ability to order and watch pay-per-view events. The access cards contained in the satellite receivers are NON-TRANSFERABLE and always remain the property of DIRECTV.
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What are programmed or "pirate" access cards?
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Access cards that have been reprogrammed or "pirated" allow people illegally to intercept and decrypt DIRECTV's signals and receive television programming without making any payments to DIRECTV.
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Are the new cards, the P4, D1, and D2 hacked?
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No, but there are people out there trying to take your money who will claim that they are.
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Should I buy DIRECTV receivers or access cards from auction websites, such as eBay?
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We strongly recommend against buying DIRECTV equipment or access cards from auction sites. This equipment may be stolen, defective, or involved in a fraud scheme. The equipment or access cards may have been permanently deactivated by DIRECTV and will not work for you. DIRECTV should be your source for all equipment and access card needs.
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